IMPORTANT INFORMATION:

Pricing

• 20% Restocking Fee will be charged for all items pulled for a one-week period.
• 10% Restocking Fee will be charged for all items pulled for a 24hr rental.
• If you purchase items as part of your pull at retail price, we do not accept returns and can only accommodate exchanges or store credit.

Pick-up and Return

• Both the pick-up and return of all studio pulls must be scheduled by appointment only.
• Stylists must arrive on time for their agreed-upon appointment time. If you cannot make the time set, you must give notice and reschedule promptly.
• Failure to return items on time will result in a 10% late fee, each day past due. If an extension needs to be made, please request it at least 24 hours before the return date.

Out-of-Area Studio Pulls

*If you would like to have pieces shipped to you, you must provide us with your shipping account information. We do not cover shipping costs.

• Items returned by mail also must be returned by the agreed-upon date. You’ll have a 2-day grace period to account for any unforeseen shipping issues.

• Failure to return items on time will result in a 10% late fee, each day past due. If an extension needs to be made, please request it at least 24 hours prior to the return date.

All Items must be returned in the condition in which they were received. Any lost, damaged, or stolen items will be automatically charged to the card held on file.

Please reach out to pr@vidakush.com if you have any questions!

Thank you!

VidaKush PR Team